For Receiving Equipment or Machine: 
Normally, we will provide you the pictures of equipment or machine and its packing before shipping in order to proof such item in good condition without damages. When you receive it, suppose you find damage on external packing, instead of signing acceptance, please open it first and check the item inside the packing if there is any damage. If you find damage, you can definitely refuse signing acceptance and then claim loss from the express service company. At the same time, please take photos of the damaged packing and item, and contact us by instant message tools or send email to “wewinwin22@gmail.com”. Hence, we will assist you in handling such dispute.